Privacy Policy
This Privacy Policy explains how M&M Hardware / Coffee Time / Mister Convenience collects, uses, stores, and protects personal information when customers place an order or contact the store.
Information we collect
We collect the personal information needed to process orders and contact customers about pickup, including name, phone number, email address, address details entered at checkout, and order history.
How we use information
We use personal information to review orders, confirm pickup details, respond to customer questions, maintain order records, and improve the accuracy of our store operations. We do not use order submissions as consent for marketing newsletters.
Who we share information with
We do not sell or publicly disclose customer information. Information may be processed by service providers used to operate the website, send order emails, host images, or secure business systems, but only for store operations.
Retention and safeguards
We keep order records for as long as reasonably needed for store operations, customer service, accounting, or legal requirements. Access to order information is restricted to authorized administrators, and we use passwords and technical safeguards to protect stored data.
Correction and deletion requests
Customers may request access to, correction of, or deletion of personal information, subject to legal and business recordkeeping requirements. Requests can be sent to the contact email listed below.
Breach response
If we identify a real risk of significant harm from a privacy breach, we will follow applicable Canadian privacy requirements, including notification, reporting, and recordkeeping where required.
Updates
This policy may be updated from time to time as our website, store processes, or legal obligations change.